Wednesday, October 1, 2008

 To ensure a productive work environment, managers must ensure they are providing continuous feedback.  This feedback must be balanced, meaning positive feedback is just as important as the negative.


The term "constructive criticism" usually has an obvious negative connotation associated with it.  But if it's approached correctly, corrective criticism can provide powerful insight designed to aid improvement.  Often, managers will avoid providing feedback due to the fear of not knowing how the person receiving the feedback will react.  If you make an effort to know your employees, you shouldn't have much trouble adjusting your communication approach so that the employee appreciates your feedback, and sees it as constructive.  Managers must know that constructive criticism is only helpful when it contains specific action steps for improvement.

Don't ever underestimate the power of positive feedback. We're quick to point out mistakes and sometimes we forget to acknowledge employees when they do something right. Giving positive feedback can be a powerful (AND EASY) tool for getting more of the results you want, while improving your employees' job satisfaction. 

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